One of our first projects to implement mobiPLANER was carried out at Klima SMS, a company specialising in the installation and servicing of general-purpose air conditioning and complex multi-split and VRF systems. The implementation was aimed at improving the company's customer service in the face of ever-increasing market demands, as well as at optimising the activities of field workers and increasing their job satisfaction.
The implementation of the mobiPLANER system at Klima SMS allowed the company to improve its customer service. The solution also optimised the working and travel time of field workers, which directly translated into reduced costs for each stage of the installers' work. Professional organisation of the work of field teams, well thought-out management and good information flow translate directly into increased employee satisfaction in the company.