Field crew coordination & scheduling (mobiPLANER)
Plan, execute and supervise the work of teams in the office (web) and in the field (Android), optimising costs and ensuring business continuity and an optimal working day for field teams
The benefits of implementing the mobiPLANER system in your company
mobiPLANER (a WFM-class system) for managing field operations simplifies day-to-day work and provides comprehensive support for carrying out all tasks. It enables you to plan the work of teams and service crews, and monitors the efficiency of your operations according to a set schedule. It ensures that all work carried out on a regular basis or within the framework of your contracts with customers is completed on time, enabling you to meet even their most demanding requirements.
The Android app is intuitive and easy to use; it enables better planning of working time, reduces administrative tasks, allows progress to be recorded offline, brings all service activities together in one place, and enables order documentation to be attached in real time.
Benefits for managers and planners (web browser app):
easy and effective management of tasks: one-off, recurring, emergency,
automatic task allocation and rescheduling in the event of emergency calls,
automatic calculation of optimal routes for teams,
real-time monitoring of work,
recording of all maintenance activities in one place,
moving away from paper-based orders,
a comprehensive reporting system,
continuity in the performance of tasks,
better cost management,
improving customer service.
Where is the mobiPLANER system most effective?
mobiPLANER helps organisations such as local authorities, law enforcement agencies and public transport operators to manage large teams working in shifts, ensuring efficiency and compliance with the law.
Courier firms, hauliers and warehouse operators are supported by mobiPLANER through its ability to schedule shifts for drivers, warehouse staff and operators, thereby reducing overtime costs and improving delivery punctuality.
For hospitals, clinics and care homes, mobiPLANER enables the scheduling of doctors and nurses, ensuring continuity of care and compliance with working time regulations.
Factories and production facilities operating on a shift basis can use mobiPLANER to plan shifts, ensure adequate staffing of production lines and achieve standards compliance in terms of health and safety.
High-street shops, supermarkets, clothing chains and vending companies – in other words, places with high staff turnover and variable working hours that require optimised rota planning to ensure customer service during peak times and compliance with employment regulations.
Service technicians, installers, and energy and telecommunications companies, as well as other organisations carrying out field work, can use
mobiPLANER to assist with route planning, resource availability and real-time incident response.
Find out more about our comprehensive fieldwork management system
mobiPLANER helps dispatchers draw up schedules by visualising the allocation of jobs in a timeline calendar view for each employee carrying out the work. The view provides customisable information on the hours an employee works, when they are on call, and when they are on leave. Changing the allocation of orders between employees is done via an intuitive drag-and-drop operation. The calendar is equipped with filters that allow you to narrow down the view of orders by task type, deadline, location, assignees, and completion status.
mobiPLANER allows for the automatic scheduling of orders based on data from the system regarding the feasibility of carrying out available work in a given area, taking into account team availability, reference times, order priorities, order deadlines and route optimisation. The system features a unique Solver engine that automatically assigns deadlines and resources to orders. The system ensures that orders are assigned to field staff and that completion dates are scheduled, taking into account priorities, deadlines, reference times for order types, the locations of order sites, travel routes and the location of the staff base, thereby ensuring an optimised order execution plan.
mobiPLANER supports dispatchers in setting schedules via a register view of all orders in the system. The register allows filtering by order parameters, user-defined filters for the most frequently used criteria, exporting data to an Excel file, or saving a favourite grid layout.
mobiPLANER displays on a map the locations where orders are being carried out, along with the current positions of staff as indicated by the GPS on their mobile devices. With just a few clicks, you can assign the nearest foreman to an order and send the order to their mobile device.
mobiPLANER enables orders to be processed via a mobile app that supports both online and offline operation. If the mobile device is connected to the network, data regarding the execution of the order is transmitted to the Dispatcher’s web server in real time. The app contains the orders that the Dispatcher has assigned to the Employee for execution in the field. Using graphical icons, the Employee can easily see the status of their orders.
Manage your teams’ work efficiently in mobiPLANER
Find out how mobiPLANER can help you manage your staff
Frequently Asked Questions
The mobiPLANER system can be installed either in the cloud or on-premises.
The mobiPLANER system is ideal for managing the work of individual employees as well as teams divided into smaller groups.
The mobiPLANER system consists of two modules. It operates via a website as a system for planners and works managers, and on Android smartphones as an app for employees and field teams.
Yes, mobiPLANER for Android also works offline. The system retrieves orders online for the team to carry out, but staff in the field can work offline, and the results of their work will be uploaded to the server once they connect to the internet upon returning from the field.
Manage your teams’ work in detail and plan your time efficiently
Please contact us to find out more about the mobiPLANER system