Sustainability at the Apator Group
Sustainability is the answer to climate, environmental and social challenges, as well as a demanding process of adapting organisations to regulations, changing market requirements and stakeholder expectations.
Press Officer, Apator Group
ESG Manager
Monika
Pietkiewicz
At the Apator Group, we view sustainability as both a challenge and an inspiration to find ways to improve our organisation’s efficiency.
It serves as an impetus for us to develop an innovative range of solutions that address our customers’ strategic needs and the trends shaping the energy sector of the future.
- Our solutions enable customers to manage all types of energy and water resources in an informed and efficient manner
- We implement more efficient, resource-saving production processes and operational activities
Apator Group’s ESG Strategy
The aim of the Apator Group’s ESG strategy for 2025–28 is to manage the organisation effectively in line with the principles of sustainability and the Group’s vision and mission.
We start all change with ourselves. We manufacture our products whilst ensuring the efficient use of raw materials, materials and energy. We foster good relationships with our employees, colleagues and business partners. We create solutions that support the ‘green transition’ and our customers’ efficiency.
- Reduction in resource and utility consumption (process efficiency and quality)
- Use of environmentally friendly designs and technologies
- Reducing the negative impact of operations on the climate
- Creating an engaging, safe and inclusive workplace
- The development of technologies that support customers in the informed and sustainable management of energy and water
- High standards of quality, safety and cybersecurity
- Adherence to high ethical standards in business and the fight against corruption
- Responsible partnership within the value chain
- Integrating ESG risks into the organisation’s risk management process
Apator Group Strategy Map
Profitable growth based on sustainability
Effective management of media, resources and raw materials
Objectives and results
Regular monitoring of our environmental, social and corporate governance (ESG) performance enables us to manage sustainability more effectively and shows whether we are on the right track.
The main challenges in key areas translate into the following KPIs:
- Improving the energy efficiency of processes
- Reduction in waste weight per PLN 100 of sales revenue
- Pay gap <5%
- Zero fatal and serious accidents
- 100% of employees trained in ethical issues
- 100% of strategic suppliers assessed against ESG criteria
We present a full list of our targets and our progress towards achieving them in our annual ESG reports.
Classification of activities in accordance with the EU Taxonomy
By implementing smart metering solutions and technologies that support the energy transition and the development of renewable energy, we help our customers achieve 2 of the 6 environmental goals:
- Goal 1 – climate change mitigation
- Goal 3 – sustainable use and conservation of water and marine resources
The activities of the Apator Group that qualify as environmentally sustainable (in accordance with the classification system) comprised the following in 2024:
Sustainability management at the Apator Group
Sustainability requires cooperation and commitment from employees across different departments and companies. Only by working together can we give it real meaning – it allows us to improve our processes, seek competitive advantages and support the objectives of our strategy.
Meet the Apator Group’s ESG team
Our standards and policies
ApatorGroup Code ofEthicsHuman Rights PolicyAnti-Corruption PolicyAnti-Bullying PolicyIntegrated Management SystemPolicy
- Apator Group Strategy Management
- Apator Group’s ESG Strategy for 2025–28
- Risk management
- Compliance Process
- Internal control within the Group
- Membership of Apator Group companies in industry organisations
- Guidelines for specific areas of operation
Each of our companies has also implemented a range of its own procedures and guidelines, tailoring its ESG practices to the specific nature and needs of the company in question.
Reporting complaints and breaches
At the Apator Group, we firmly oppose any breaches of the law and non-compliance with internal regulations, including ethical standards. Every report helps to foster a culture of responsibility and integrity. We have made three reporting channels available:
Report via the Whistleblower scheme
An internal report within the meaning of the Whistleblower Protection Act of 14 June 2024
An internal report within the meaning of the Whistleblower Protection Act of 14 June 2024
The procedure for receiving internal reports concerning breaches of the law, as well as the procedure for following up on such reports, are set out in the Internal Reporting and Follow-up Procedures implemented within the companies, in accordance with the provisions of Directive (EU) 2019/1937 of the European Parliament and of the Council (EU) 2019/1937 of 23 October 2019 on the protection of persons reporting breaches of Union law (OJ EU L 305 of 26 November 2019, as amended – hereinafter referred to as the “Directive”) and the Act of 14 June 2024 on the protection of whistleblowers (Journal of Laws of 2024, item 928 – hereinafter referred to as the “Act”), which implemented that Directive.
Reporting bullying
Internal report regarding a breach of the Anti-Bullying Policy
Internal report regarding a breach of the Anti-Bullying Policy
The aim of the Anti-Bullying Policy is to prevent all forms of bullying and to ensure effective mechanisms for responding to undesirable behaviour. The procedure for dealing with bullying is set out in the policy.
Send an email to:compliance@apator.com or notify the HR department of your employer in writing.
Report a breach
Reporting of any violations identified in the operations of Apator Group companies by parties not covered by the Whistleblower Protection Act, including contractors, customers, their employees and representatives.
Reporting of any violations identified in the operations of Apator Group companies by parties not covered by the Whistleblower Protection Act, including contractors, customers, their employees and representatives.
In order to uphold the highest standards of ethics, transparency and responsibility, we have implemented a whistleblowing mechanism for reporting violations, misconduct or actions that contravene applicable laws and internal regulations. Reports are investigated by the Compliance Team. The following methods are used to investigate breaches:
- interviews with employees to clarify the incident,
- internal institutional audit,
- internal audit.
The procedure for dealing with such breaches is described in the Group guideline “Identification of legal requirements and compliance management”.
Send an email to:compliance@apator.com
Please select the appropriate reporting channel.
The Apator Group companies guarantee the confidentiality of the information reported.
ESG reports
Sustainability is not just a commitment, but also the implementation of a wide range of initiatives as part of our day-to-day operations. In our ESG reports, we summarise our work over the course of the year and outline how we are achieving our environmental, social and governance objectives.
As a large public-interest entity, Apator SA has been preparing consolidated sustainability reports in accordance with the CSRD Directive and ESRS standards since the 2024 financial year.
See how our stakeholders rate our performance in the ESG area
In a survey*, we asked our stakeholders about their perception of the effectiveness of our sustainability initiatives. This feedback will enable our organisation to improve in areas where there is room for improvement.
Initiatives and best practices
Sustainability is an integral part of our business strategy. We undertake a range of initiatives that promote responsible management, minimise our environmental impact and enhance the positive social impact of our direction.
Discover examples of ESG initiatives implemented within the Apator Group.
We develop and deliver solutions that help our clients manage energy, water, assets and infrastructure in a more sustainable and cost-effective manner.
We are streamlining our operational and manufacturing processes, focusing on efficiency and the responsible use of resources.
We are committed to creating a safe, fair and inspiring workplace.
We support cultural, educational and charitable initiatives, building lasting relationships and supporting local communities.
Frequently Asked Questions
Do you have any questions about our sustainability initiatives? In the FAQ section, you’ll find answers that will help you better understand our approach, goals and specific actions.
Yes. Apator SA is the parent company of a large corporate group which is required to prepare a sustainability report in accordance with the CSRD and ESRS standards. Apator SA meets the thresholds set out in the CSRD in terms of average annual workforce and turnover.
The report is prepared on a consolidated basis (covering all Apator Group companies subject to financial consolidation). The first ESG report (also known as the CSRD and ESRS report) was published in April 2025 (for the 2024 financial year) and has been subject to external verification.
Several dozen people from across the Apator Group are involved in preparing the data for the annual ESG report.
The Apator Group has an ESG Team. Area leaders within the Apator Group are responsible for coordinating the implementation of area-specific policies, activities and objectives, as well as for collecting data in thematic areas. A designated Financial Controller from Apator SA is responsible for the consolidation and verification of quantitative data. The ESG Manager is responsible for coordinating the work, editing and communicating the ESG reports. A designated Member of the Management Board of Apator SA oversees the entire process.
YES. The CSRD Directive and ESRS standards require companies to report on the impact of their entire value chain — including the activities of their suppliers. We need data from suppliers to calculate our carbon footprint (e.g. Scope 3) and environmental and social indicators.
Sustainability is the result of cooperation across all links in the supply chain. Involving suppliers in the reporting process makes it easier to achieve targets for emissions reduction, the circular economy and social programmes.
We need information and data from our partners to ensure reliable and transparent management of sustainability in our operations.
An increasing number of companies make cooperation conditional on suppliers’ compliance with their own ESG policies. Apator Group companies are also required by their customers to provide various documents to confirm that they effectively manage environmental, social and ethical risks within the supply chain. Furthermore, the ESG report is subject to audit by an auditor, who may also request detailed documentation during the data verification process.
YES. Two of our companies have their own PV installations (Apator Metrix SA and Apator SA), and the Łódź branch of Apator SA uses electricity generated by a PV installation at the office and production premises it rents.
In 2024, at the Apator SA plant in Ostaszewo, we commissioned our own RES for self-consumption, which meets 10–11% of the plant’s electricity demand.
The amount of energy generated from the Group’s own RES installations in 2024 was 150.4 MWh; as a result, the share of Renewable Energy Sources in the Group’s total electricity consumption was approximately 2%.
The Apator Group companies manage their waste in accordance with legal requirements. We strive to minimise the amount of waste and adhere to the highest standards of waste management.
The companies monitor and report data in accordance with applicable regulations and cooperate with recycling organisations. Processes for the return and reuse of plastics are also in place at Apator SA and Apator Powogaz.
The proportion of non-recycled waste in 2024 was approximately 18%. Detailed information on waste management can be found in our ESG reports.
Our activities in this area are set out in the Apator Group’s Work Regulations, Remuneration Policy and HR Policy. We take a range of measures to ensure safe and fair operating conditions. The vast majority of our staff are employed on employment contracts. We conduct surveys to gauge staff satisfaction. The Management Boards meet and consult on key issues with staff representatives.
Ethical matters are governed by the Apator Group Code of Ethics; we have also implemented a Human Rights Policy, an Anti-Corruption Policy and an Anti-Bullying Policy to create an ethical workplace and build an organisational culture based on our company values.
In the area of occupational health and safety, Apator Group companies have implemented and certified a management system compliant with ISO 45001. We have implemented accident prevention procedures, use collective protection measures (e.g. safety barriers, ventilation systems and other technical safeguards), and conduct health and safety training and educational activities to promote a safe workplace.
Further information can be found in the Apator Group’s ESG report.
YES. Apator SA provides its employees with e-learning training on preventing workplace bullying and discrimination. In 2024, training courses were also delivered to Apator Group employees on the provisions of the Human Rights Policy and the Anti-Corruption Policy (concluding with a knowledge assessment test). A detailed breakdown of the topics covered and the number of people trained in 2024 is presented in the Apator Group’s ESG report.
In 2025, the Apator Group companies implemented a training policy on business conduct and the scope of topics for specific employee groups.
YES. We have implemented the Apator Group Anti-Corruption Policy, the aim of which is to promote ethical conduct within the Apator Group and amongst entities cooperating with Apator Group companies, to eliminate bribery and corruption, and to prevent conflicts of interest. It also contains recommendations on enhancing knowledge in this area and taking measures to minimise the risks associated with the behaviours described.
The Anti-Corruption Policy is available on our website, as well as in the form of a group guideline posted on the Apator internal portal.
We have also implemented a system for reporting breaches in our companies in accordance with the Whistleblower Protection Act – the form is available on the website.
Digital security is of paramount importance to us. At the Apator Group, we have implemented a range of internal regulations setting out security policies relating to:
- information security,
- ICT security,
- personal data protection,
- optimising cybersecurity within Apator Group companies,
- preparing Apator Group companies to meet the requirements of the Act on the National Cybersecurity System (implementation of the NIS2 Directive).
The operation of the Information Security Management System within Apator Group companies, the Personal Data Protection Policy at Apator SA, as well as activities relating to ICT security, are described in the Apator Group’s ESG report.